Last Updated: November 1, 2024

Alpha Express Urgent Care respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully to understand our practices regarding your information.

Information We Collect

We may collect and process the following types of information about you:

• Personal Information: Name, address, phone number, email address, and other details that you provide to us voluntarily, such as when filling out forms on our website.
• Usage Information: Information about your use of our website, including IP address, browser type, operating system, access times, and pages viewed.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To respond to your inquiries, schedule appointments, and provide our healthcare services.
• To Improve Our Website: To analyze usage patterns to enhance user experience and website functionality.
• Marketing: With your consent, to send you promotional information and updates about our services.

Disclosure of Your Information

We may share your information with:

• Service Providers: Third parties who perform services on our behalf, such as website hosting, data analysis, and email delivery.
• Legal Purposes: When required by law or in response to valid legal requests, such as subpoenas or court orders.

Security of Your Information

We implement a variety of security measures to help protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure.

Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. Please review their privacy policies before providing any personal information.

Your Rights and Choices

You may have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct any inaccuracies in your information.
• Deletion: You may request that we delete your personal information, subject to legal limitations.

Updates to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website. Your continued use of our website following the posting of changes will signify your acceptance of those changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Alpha Express Urgent Care
2626 S. Carrier Pkwy, Ste 100
Grand Prairie, TX 75052

Phone: (469) 251-8991


Fax: (469) 251-8995